Ekuep Help Center

• The technician didn't come on time. What should I do?
• Is installation included in the price of the item?
• Can I order a full preventative maintenance contract?
• My machine ins't working properly, can I get a replacement?
• Do you have installation guides/videos?
• Do used items have a warranty?
• How long is the guarantee / warranty?
• What should I do if I need installation, service or maintenance for my machine?
• Do you offer spare parts for items available on Ekuep?
• I received a product with glitch, scratches, dents or the item is not working properly. What should I do?

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